I followed the instructions to return the car and received a bill with no additional charges, but my credit card was repeatedly charged at midnight for two consecutive days without any explanation or invoice. I have no idea what the charges are for, and neither Hertz nor the car rental platform have responded after a week! It feels extremely risky to authorize my credit card to them! The car was in good condition, but how can this unauthorized charge issue be resolved?
Very satisfied, friendly attitude, no upselling, and the paperwork was done in just a minute or two. What's more worth mentioning is—they gave me a Chevrolet Equinox SUV.
“The counter people did not show us how to use the car equipment”
About Hertz:9.3/10
The car was fine for what we used it for
About QEEQ:10.0/10
Booking was easy
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