The car collection was quick. There are Chinese instructions on the highway toll service, which helps avoid misunderstandings. There are two autopass packages for toll payments: 1. Pay 80 RMB per day for unlimited highway use; 2. Pay per use but with an additional 300 RMB service fee. This isn't very reasonable. Other car rental companies offer free toll payment services.

We arrived in Stavanger at 11 PM. There was someone at the counter waiting for us, and contrary to an earlier email, we weren't charged an overtime fee. The car pickup procedure was completed very quickly.

It's relatively convenient, but the service personnel made a slight oversight: we booked an automatic transmission, but they gave us a manual one. We had to go back to change it after seeing the car.

Best experience of renting in Norway. Very helpful. No fuss

Quite complicated and always asking to buy more - up selling

The woman who tended to my requests was very helpful and kind. She offered us local advice and went beyond to help us.