1. When picking up the car, it's not at the airport; you need to find a meeting point to wait for the company's shuttle bus. This information was not mentioned in the order, so we had to ask around to find the company.
2. Unreasonable charges. I used the highway with an ETC, showing a toll of 1.35 EUR, but the car rental company charged me a 40 EUR fine. In the end, I was charged several hundred yuan extra without any explanation. After returning home, I had to contact after-sales multiple times to resolve this.
3. When returning the car, the staff were overwhelmed and very impatient, providing poor service.
In the end, I recommend choosing a big company for car rental. Although it's a bit more expensive, at least the service is good and they don't make random charges. I will never rent from such small companies again.
Facturation de 60 euros pour le nettoyage intérieur de la voiture car il y avait un peu de sable, aucune information préalable comme quoi il fallait rendre la voiture propre.
Facturation totalement abusive
Like: The web site was east to use in ordering the car. The agent at pick up was friendly and helpful. Car was clean and in good condition. I would use them again for a rental car,
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