The counter staff at pickup just wanted to make money by adding all the charges together, totaling $303. I raised objections, but they just ignored me. I had to call the rental company for help, but the staff refused to talk on the phone and didn't allow me to take a picture of the receipt. I decided to pay first and then photograph the receipt. When asked about the charges, I said 'no', but they took it as 'yes'. The receipt amounted to over $200. After sending the receipt to the rental company in China, I found out there were three removable charges. When I asked the counter staff to amend it, they refused, saying it was past time. However, another male staff member was patient and explained everything in English, and adjusted the amount to $177 when I picked up the car. Hence, the counter staff at the airport is very deceptive!
“Gostei, muito pratico e objetivo, encontrei o que precisava.”
About Thrifty:10.0/10
Carro atendeu as expectativas, sem problemas para encontrar no aeroporto, atendimento rapido, só faltou um atendimento em outro idioma sem ser o ingles, mas conseguimos resolver.
“ME FUE MUY SENCILLO RENTAR EL CARRO, RAPIDO Y ECONOMICO.”
About Thrifty:8.0/10
No fue del todo gentil la persona que me atendio en mostrador, me hubiera gustado que me informara mas sobre el plan para tener acceso a los toll roads que estaban en todo Florida. Nunca supe cuanto me cobraron por gasolina, quisier que llegara una factura a mi correo despues que entregas el vehiculo.
About QEEQ:10.0/10
Me encanto su plataforma, sencilla y muy rapida.
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