I did not receive the car I Rented!! I was very disappointed right from the beginning
L.Birch
United States
Reviewed: Mon, Jun 17, 2019
About One Switch:6.0/10
Rented!! I was very disappointed right from the beginning
About QEEQ:8.0/10
The booking was fine! Getting to the place where I was to be picked up was chaotic and time-consuming! There was nothing in the paperwork that told me where to meet the company picking me up.! I’m not sure if I would use the service again. I think I am due money back because they gave me a smaller car than I paid for!!!
The car was much bigger than the one we selected which was fine except for the gas usage. They charged a $1000 deposit even though we purchased coverage through EasyRentCars and had my own auto insurance. They also did not give me a receipt at drop off and then charged me an additional $120 without contacting me or giving me a reason for the additional charges. I would definitely avoid one switch for future rentals.
The directions for pick up in the email were not accurate. Could not get ahold of the car rental company to coordinate a drop off since my flight was before they open
The price seemed good on the surface but we never got the car & had to book one at GreenMotion up the street. BUYER BEWARE: you must have a hard copy of insurance...... they would not accept our electronic insurance copy(as every other rental company does), nor had a printer or any accommodation to work around that. So I booked a car somewhere else as we sat in the tiny waiting room & took an Uber to get it. Was ultimately still cheaper than paying the hefty insurance cost One Switch wanted to charge.
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I did not receive the car I Rented!! I was very disappointed right from the beginning
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