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Live chat Email us Service Code: 1168929312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1168929312
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My trip followed a small loop: Los Angeles - Las Vegas - Grand Canyon - San Francisco - Monterey alo

Reviewed: Mon, Feb 3, 2020
About Hertz: 6.0 /10
Upon arriving in Los Angeles to pick up the car, we had booked a 7-seater Mercedes GLS SUV, but when we got to the Hertz rental point, the staff clearly told us that the system showed we had booked a 5-seater Mercedes GLC SUV. We had five people in our group, four adults and one child, plus three suitcases, which the Mercedes GLC could not accommodate. The staff insisted that their system showed our booking was for a 5-seater (even though we had a printed reservation for a 7-seater large SUV, the Mercedes GLS). Eventually, we paid an extra $400 to upgrade to an Infiniti QX80 (the rental platform's customer service agreed for us to pay the upgrade fee first and take the car to avoid impacting our schedule, and they would handle the coordination later). The staff also provided a handwritten note explaining the situation. The whole process took about two hours.
About QEEQ: 10.0 /10

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Godfery Wheatley

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“Los Angeles - Las Vegas - Grand Canyon - Upper Antelope Canyon - Las Vegas - Yosemite - San Francisc”
About Hertz: 10.0 /10
Great service, no insurance upselling, just routine inquiries
About QEEQ: 10.0 /10

Marina Pitman

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Reviewed: Fri, Oct 26, 2018
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About Hertz: 8.0 /10
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“Thoughtful Online Service Throughout”
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J.Lee

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Full Size | Chevrolet Malibu or similar
Reviewed: Tue, Mar 5, 2024
About Hertz: 9.0 /10
제가 렌트기간동안 주차 위반 딱지를 받았는데 이와 관련하여 Hertz 사무실에서 도움을 요청 하였지만 친절하지 않았고 도움을 그리 잘 받지 못하였습니다. 현재 해당 주차위반 건은 진행중에 있습니다.
About QEEQ: 10.0 /10
좋았습니다.

N.ALMADHI

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Premium SUV | Cadillac Escalade 7 Seats or similar
Reviewed: Sat, Sep 15, 2018
“Excellent”
About Hertz: 10.0 /10
Like: Help and friends
Dislike: The booking was a long vehicle , unfortunately I was given a small typ !! Not enough for my pages

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