Upon arriving in Los Angeles to pick up the car, we had booked a 7-seater Mercedes GLS SUV, but when we got to the Hertz rental point, the staff clearly told us that the system showed we had booked a 5-seater Mercedes GLC SUV. We had five people in our group, four adults and one child, plus three suitcases, which the Mercedes GLC could not accommodate. The staff insisted that their system showed our booking was for a 5-seater (even though we had a printed reservation for a 7-seater large SUV, the Mercedes GLS). Eventually, we paid an extra $400 to upgrade to an Infiniti QX80 (the rental platform's customer service agreed for us to pay the upgrade fee first and take the car to avoid impacting our schedule, and they would handle the coordination later). The staff also provided a handwritten note explaining the situation. The whole process took about two hours.
Hertz
Upon arriving in Los Angeles to pick up the car, we had booked a 7-seater Mercedes GLS SUV, but when we got to the Hertz rental point, the staff clearly told us that the system showed we had booked a 5-seater Mercedes GLC SUV. We had five people in our group, four adults and one child, plus three suitcases, which the Mercedes GLC could not accommodate. The staff insisted that their system showed our booking was for a 5-seater (even though we had a printed reservation for a 7-seater large SUV, the Mercedes GLS). Eventually, we paid an extra $400 to upgrade to an Infiniti QX80 (the rental platform's customer service agreed for us to pay the upgrade fee first and take the car to avoid impacting our schedule, and they would handle the coordination later). The staff also provided a handwritten note explaining the situation. The whole process took about two hours.
Hertz ロサンゼルス国際空港の口コミ
Hertz
いいサービス态度は、言語問題の交流の困難のため、車がまだされて、スタッフに挨拶もしない退社し、その後発見車体がスクラッチ彼も見つからず、子供の安全シートも早めに入れなかったがいい、自分をふりをしなければ、せっかくの個人探し教一时间かかって、全体が、車の流れは3時間かかった。
まあ
Hertz
大会社、接待者に好意的に、サービスが良く、別途セールス保険とか
プラットフォームも便利、国際免許も無料で翻訳件
Hertz
Hertzロサンゼルス空港店はとても大きくて、環境も悪くなくて、人も多くありません。
アプリは便利の出発前、すでに全額の支払い。着地した直后に、車
Hertz
私はQeeqに全リスクをかけた、現場保険はセールスで、すべてNO、 車両の行は、車種をにくい約束し、無料にアップグレードした便利
Hertz
セールス、保険、車両の格上げ、断固として拒否し、すぐ车を取り上げた
qeeqもいいの、提供のオフラインナビゲーションとても使いやすい、米国のインターネットだめだ、ナビゲーションの基本である彼は、レンタカーの価格にもとても力