Europcar is a well-established and reputable car rental company with systematic management. The counter staff did not engage in any unnecessary upselling, making the overall process smooth and satisfactory. The car was in good condition, with mileage under 20,000 kilometers. After getting the keys, you need to go to the airport parking lot to find and pick up the car yourself, but it's not particularly difficult. This was my first time driving/renting an electric vehicle. The counter mentioned that charging stations have become more common in France, but I found the best charging spots were at highway service areas! CCS allows for high-speed charging—100km in 1 minute—while regular Type 2 chargers take about an hour to charge 100km. If you have any questions, don't hesitate to ask at the counter beforehand to avoid language translation issues or other emergencies when calling later.
I landed at 8 AM and booked the car online, but when I reached the rental point, they said I had to wait 3 hours for the car because it was a last-minute booking. However, the online system confirmed immediate pickup. This caused me to cancel, and I had to deal with a series of issues regarding the prepaid amount online.
The counter staff tried to sell more insurance by lying that the car I reserved was no longer available. Thankfully, QEEQ's customer service was very helpful and negotiated to ensure I got the car I wanted.
About QEEQ:10.0/10
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