Touring the South Island of New Zealand

Unresponsive on phone and WeChat. What is the point of creating a group? The car model did not match what was promised and there was no inspection sticker.

No queue, the pickup location was in the suburbs which was great because there were fewer cars, allowing us to get used to the right-hand drive.

The car I picked up was not the same as the one I had booked. This was very disappointing. The person at the pick up location was not able to provide any information about this and the contact from Koocar was available only by phone and did not pick up when I called. they then responded by text and were quite rude. Koocar would also not allow me to take the car without signing onto additional insurance.

Koocar is a questionable choice. although providing very low prices, service was terrible.

You can talk to the staff ,he always respond yours. Reasonable price and Reliable .

Easy to book and understand to conditions

Staff was good...greeted n treated well but they showed up a bit late.