Did not inform about additional charges, directly printed it on the German contract, and deducted the amount from the credit card after dropping off the car.
It's almost impossible to get the car you originally booked, and selecting a new car at the store takes some time. The most effective way is to let the store recommend a car without additional charges and check it out in person. If you only look at pictures and listen to explanations at the counter, it will be time-consuming and ineffective.
The store usually changes cars. There's generally no need to pay extra for a car upgrade. For cars of the same price, check them first. The service attitude is good, especially the staff at the car lot who are very friendly.
Even though there were few people, the process was slow. Not sure if it's because I didn't buy their insurance, but the efficiency was very low.
About QEEQ:10.0/10
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