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Live chat Email us Service Code: 4254951329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4254951329
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Reviewed: Sun, Oct 6, 2019
About Hertz: 2.0 /10
I had pre-booked a specific model, but they tried to deceive me by saying only a Nissan was available and I would have to wait at least 50 minutes for the reserved model. I refused to accept a Japanese car and insisted on the reserved model. Seeing my firm stance, the staff eventually gave me the keys to the reserved car. When I saw the Nissan parked nearby, it was scratched and only about 70% new, clearly an older model. While selling insurance is standard practice and can be declined, using deceitful tactics to push an inferior car is truly unacceptable!
About QEEQ: 8.0 /10

Relevant Reviews on Hertz SALT LAKE CITY INTL AP

Dominic Palmer

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Reviewed: Sat, Aug 17, 2019
“Salt Lake City-Yellowstone-Salt Lake City”
About Hertz: 8.0 /10
Great service

Adela Quiller

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Reviewed: Wed, Nov 14, 2018
“Salt Lake”
About Hertz: 6.0 /10
Additional driver fee is very high, the store doesn't remind you, and the website is not clear

Sibyl Occam

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Reviewed: Mon, Sep 3, 2018
“Salt Lake City Airport to Cody Airport”
About Hertz: 10.0 /10
Excellent, very convenient to contact even abroad

Dunn Raphael

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Reviewed: Sun, Oct 9, 2016
About Hertz: 2.0 /10
Because I didn't accept the insurance upsell from the staff, I was treated extremely poorly. First, they intentionally delayed by saying to wait and then attending to other things. Ten minutes later, they claimed there were no cars available. I said, 'Didn't you reserve one for me?' and then they started ignoring me. After a complaint and more than 50 minutes, I finally got a car I didn't want, in poor condition. The last row of seats couldn't move or fold, the exterior was scratched in many places, and there were three noticeable dents. When I pointed these out during the inspection, the staff simply said they didn't have time to check it. They didn't even say 'sorry' and continued to ignore me. When I asked for a different car, they were very unhelpful.

Kitty Evans

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Reviewed: Sat, Oct 3, 2015
About Hertz: 8.0 /10
Very satisfied with the vehicle and the service, but the wait time was quite long
About QEEQ: 10.0 /10

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