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Search for Record Go Car Rentals in Barcelona
Reviewed: Thu, Sep 7, 2023
About Record Go: 2.0 /10
There was an issue with the fuel gauge. The pump stopped when refueling was supposed to be full, but I added 5 more euros of fuel. When returning the car, it still showed a bit less. The staff said they would verify it with a colleague, but then got busy with other things. We didn't have time to wait as we needed to catch our flight, so we took a photo and left. A week later, they still hadn't verified it. They could at least refund the undisputed part of the fuel charge! Verify the disputed part! But no, they just drag it out! 108 euros, not a cent refunded! Luckily, I took a photo of the fuel gauge when I left, as evidence. Otherwise, with no proof from the staff, where would I go for customer service? Now their response is just to wait! Who knows how long that will be!

Relevant Reviews on Record Go Barcelona Airport

Harlan Isaiah

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Reviewed: Sun, Apr 28, 2024
About Record Go: 2.0 /10
This company is not good; the queue time is long. They require a credit card hold of 1200 euros when picking up the car. If you don't have one, you are forced to purchase their insurance for 70 euros. An additional 40 euros is required to go to Andorra.
About QEEQ: 8.0 /10

Philip Goldsmith

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Reviewed: Tue, Jun 4, 2024
About Record Go: 8.0 /10
The new Yaris Cross has less than 1500 kilometers.
About QEEQ: 10.0 /10

Lance Eipstein

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Reviewed: Fri, Dec 29, 2023
About Record Go: 4.0 /10
Average, not a pleasant experience. Recommend choosing another rental company.
About QEEQ: 10.0 /10

Vic Tobias

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Reviewed: Mon, Aug 24, 2020
About Record Go: 10.0 /10
The staff at the pickup location were a bit impatient (probably due to language issues), but overall it was good.
About QEEQ: 10.0 /10

Sharon Walker

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Reviewed: Sat, Nov 20, 2021
About Record Go: 8.0 /10
The car was great. The staff was inefficient. They didn't accompany us for the car inspection, but after we found some damage, they upgraded our car for free. We were also forced to buy a full tank of gas. However, after returning the car with a full tank, they refunded the full amount, and even refunded a bit more by mistake.
About QEEQ: 10.0 /10

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6280839095
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