This was the worst rental experience I've had abroad. When I arrived, they told me my reserved car was not available and I had to upgrade to a Camry for an extra $20 per day. After negotiating for over ten minutes, I had no choice but to accept. The ordeal didn't stop there; they forced me to buy various insurances and wouldn't give me the car unless I did. I ended up paying $323.5 in total just to get the car.
I reserved this car months in advance. When I picked it up the car was not available. I had a family of 6 with luggage and all that was available was a 5 passenger car. I will not use Europcar again. I need to depend on the reservation that is made. You could have notified me ahead of time as well.
“Seattle to Tofino BC- Super easy and fast. Quality vehicle in excellent condition.”
About Europcar:10.0/10
Like: No paperwork. Car was ready to roll after showing ID. Very happy with service and vehicle. No problems at US border. Dislike: Very satisfied with price and service.
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Customer Service
Relevant Reviews on Europcar SEATTLE INTERNATIONAL AIRPORT
Marvin Curme
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View more >J.Smith
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View more >Seattle to Tofino BC
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View more >Dislike: Very satisfied with price and service.