Los Angeles - Las Vegas - Grand Canyon - Page - Las Vegas

Very satisfied

Very satisfied

The car rental company said that renting through other platforms requires an additional $300 fee. It's basically a scam.

The line was very long, took almost three hours. When it was our turn, there were no cars available, waited for another hour. No place for family to wait, sat outside, child had a fever, told them but it was no use. Waiting outside worsened the illness, later spent over a thousand dollars for medical treatment. The front desk clerk was watching movies the whole time, worst customer service I've experienced in the US. After finally getting a car, a fault light came on after 20 minutes, had to go back to exchange it, reached the hotel at dawn. Is this really the second largest car rental company in the US? More like the second to last.

Multiple locations with convenient positioning, fast procedures, minimal chit-chat. Hand over the booking form, pay, take the car, and go. Overall, it's convenient and practical.