New York ~ New Haven ~ Providence ~ Boston

Here's a comment you can use for Budget Car Rental: --- I’m extremely disappointed with my recent experience with Budget Car Rental at JFK Airport. Despite booking a car through QEEQ and paying in advance, I encountered several issues. The staff were unhelpful and rude, and I was informed that no cars were available upon arrival. After finally getting a vehicle, I was later hit with an unauthorized charge of USD 1202.39 on my credit card, despite being assured by customer service that there would be no extra fees for dropping off the car at a different location. I’ve tried to resolve this directly with your customer support, but I have yet to receive the refund that was promised. As a visitor from London, this entire experience has been incredibly stressful, and I’m now worried about additional charges on my credit card due to this error. This kind of service is unacceptable, and I would not recommend Budget to anyone based on my experience.

We arrived at the store at 1 am and needed to unlock a credit card via an app, but there was no WiFi available. The staff refused to offer a hotspot, forcing us to take the subway back to the airport terminal to access free WiFi.

Extremely slow, long queues with fewer and fewer staff. Spent an hour waiting in line. Very bad experience

Not only were there extra charges, but the service at the JFK Airport location in New York was terrible.

They charged us an additional 60 dollars on arrival.