Hawaii Big Island Volcanoes National Park and Mauna Kea

Flora Bess

United States

Reviewed: Sun, Jun 16, 2019

About Thrifty: 4.0 /10

The queue for picking up the car was long. When it was finally my turn, they aggressively tried to sell insurance. After refusing, they deliberately delayed the process and refused to give me a four-wheel-drive vehicle, claiming that their branch does not have Jeep Compass or similar models with four-wheel-drive. This ruined my plans to go to the Mauna Kea summit to watch the sunset, as I was only able to reach the visitor center because my vehicle didn't pass the inspection for summit access.

Thrifty

Kona Airport(KOA)

Hawaii - Hawaii Island

United States

1 days rental

Relevant Reviews on Thrifty KONA INTL AIRPORT

Eli Buck

United States

1 days rental

Thrifty

Kona Airport(KOA)

Hawaii - Hawaii Island

United States

Reviewed: Tue, Jul 30, 2024

About Thrifty: 10.0 /10

Standardized service without upselling

About QEEQ: 10.0 /10

Angelo Woolf

United States

1 days rental

Thrifty

Kona Airport(KOA)

Hawaii - Hawaii Island

United States

Reviewed: Mon, Jul 29, 2024

About Thrifty: 10.0 /10

Clear instructions on no extra insurance and full fuel return, very straightforward. Just swipe the card and get the receipt. The staff is friendly.

About QEEQ: 10.0 /10

Fanny Gibbon

United States

1 days rental

Thrifty

Kona Airport(KOA)

Hawaii - Hawaii Island

United States

Reviewed: Wed, Jul 24, 2024

About Thrifty: 10.0 /10

The car rental experience was good.

About QEEQ: 10.0 /10

Julia Dryden

United States

1 days rental

Thrifty

Kona Airport(KOA)

Hawaii - Hawaii Island

United States

Reviewed: Mon, Mar 9, 2015

About Thrifty: 6.0 /10

The entire rental process was quite smooth, and the return was very fast. Overall, Thrifty is considered a lower-end rental company in the U.S. The vehicles are not very new. During the rental, the staff will try to recommend various insurances and vehicle upgrades.