Good

Make sure to take pictures of everything, especially the windshield. Even small stone chips will cost you. My rented car was already pretty beat-up, and they charged me for those stone chips. Also, be sure to take a picture of the fuel gauge.

Pretty good overall, but they won't assist you before 8 AM even if someone is there.

First of all, when renting a car in Sicily, do not purchase additional insurance from Zuzuche. Always buy it from the car rental company; otherwise, the deposit will be extremely high. My deposit was 800 euros, and in case of an accident, you need to pay upfront. The repair costs for car damage in Europe are high, and it can be a significant amount if problems occur. Sicily is very strict about car damage inspections, including any scratches on the paint and rims, which will require compensation. The vehicle was quite old and not very clean. The front side windows fog up when the air conditioning is on. For Japanese cars, anything over 110 km/h with a side wind feels unstable, and since the speed limit on Italian highways is 130 km/h, it was very tiring to drive.

First of all, it was my mistake; my license cover had a registration certificate inside. However, the store staff told me that you can modify the order online, but your staff insisted that it couldn't be changed.