Waited in line for over two hours to pick up the car. The staff had a very poor attitude and aggressively pushed additional services like roadside assistance and ETC. The car had only half a tank of gas at pickup, and the final bill was $140 more than expected. This company is not trustworthy, be cautious.

Overall, it was okay. The service was efficient, but I was charged hidden fees. After communicating with customer service, I got some of it back, but the final price was still higher than expected.

The staff at the store were very friendly.

The rental company included insurance when picking up the car and required us to buy it. Thankfully, after calling QEEQ, we managed to get a refund since we had already purchased insurance through QEEQ earlier.

Airport shuttle service is convenient, and the return process is extremely efficient.