南スペイン、ポルトガル南部のコース

Shortly after returning the car, I received an additional bill from the rental company claiming the car was scratched and demanded compensation. Fortunately, I had taken photos when renting the car, proving the scratch was already there. Currently, I'm still in dispute with the rental company.

There were two service counters at the site. We arrived when there were no other customers, so we completed the process immediately without waiting.

1. The staff had poor English skills, making communication difficult. 2. Pickup time was delayed by over 10 minutes from the scheduled time, resulting in an additional charge of over 500 RMB. 3. They surprised us with extra charges at pickup, forcefully adding a bunch of insurances. 4. The tire had a small scratch, and they charged over 2000 RMB, enough to replace it with a new tire. 5. Severe overcharging, taking advantage of out-of-town customers.

Many people picking up cars at night with only two counters, but the staff was very friendly and patient in their explanations.

The staff's English wasn't very fluent, but their attitude was nice.