Horrible customer service. Will never rent from again
United States
Reviewed: Tue, Jun 25, 2019
About Easirent:6.0/10
Car was fairly newer. No issues with car itself. But the customer service at the location was horrid. We weren't the only ones who had issues. One family left and rented elsewhere. Horrible customer service, will never use this company again
Customer service was awful and very unfriendly acted very put out. We were also charged 13 dollars a day more because I didn’t have the same credit card with me that was on file and what I had pre payed for. will never rent from y’all again.
Terrible.
We wait for more then 30 minutes on the airport to take the Van.
When we arrived at the counter to take the car, they try to sell me insurance, I said I didn’t want and they said it was mandatory.
I asked to cancel my booking they said ok, but they didn't give me any confirmation, I asked for just one email for confirmation and they said they couldn’t send. I tried to make a recording of the girl telling me that the booking was canceled, but she didn't want to talk, which makes me think they didn't cancel.
I need to took an uber to the hotel and lost 2 hours.
“Shuttle bus never arrived! I never picked up the car! Noone answered the phone when I tried to call!”
About Easirent:2.0/10
We gave up after waiting an hour for a shuttle bus and because after several attempts to reach you, no one answered your phone. We never got the car! This terrible service is totally unacceptable.
Car was a disaster. Dirty, smelly, scrapped up, Poor maintenance, 2 tires needed 5-10lbs air each day. Counter staff unorganized, car turn around took almost 1 hr, and waited at airport for 1 hr to be picked up. Seats and interior so dirty we cleaned in ourselves and purchased blankets to sit on. Tank was near zero.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Horrible customer service. Will never rent from again
Relevant Reviews on Easirent Orlando International Airport
M.Richard
-
-
-
-
View more >B.Reus Neto
-
-
-
-
View more >LR
-
-
-
-
View more >M.Hackney
-
-
-
-
View more >S.Sheer
-
-
-
-
View more >