Los Angeles - Las Vegas - Grand Canyon Park - Page - Las Vegas - Los Angeles

The on-site staff overcharges and doesn't inform us about the fees!

After arriving in the afternoon, I had to wait in line for almost two hours to get the car. By the time I left, the queue behind me had already wrapped around four times. However, there were only three people handling the procedures at the counter. The person who assisted me had a very bad attitude. Initially, they said my Canadian driver's license was not valid for renting a car on a Chinese website and insisted on a Chinese license. It was only after someone else intervened that they allowed me to rent the car. I've rented many times on this platform with my Canadian license without any issues. I will never rent from this company again.

Persistently pushing insurance, even after I said I didn't need it. I had already bought the necessary coverage, but they kept pushing.

The wait time for the shuttle was five times longer than other companies. The driver was extremely unfriendly, and there was a long queue at the store. The counter staff aggressively pushed for insurance sales.

Average service