Very satisfied. The pick-up and drop-off process was smooth. Service staff were warm, patient, and friendly, staying until we had completed the rental.
“Overall very satisfactory, minus couple things I mentioned above”
About Alamo:9.0/10
I was charged by Alamo for roadside assistance service still, after I clearly stated I did not want the service. Only two days later I noticed extra charge on my credit card. So far I filed request for refund but have not heard back yet
About QEEQ:8.0/10
Our initial booking was canceled without giving the reason. It would be good to have the reason why, when receiving cancelation email, instead of just sorry we had to cancel your reservation
“Car was perfect, counter staff ignorant and pushy - total satisfaction 6/10. Will use again.”
About Alamo:6.3/10
Counter staff were horrendous. We had planned on adding a driver and potentially taking out extra insurance. The counter staff scoffed at us when she found out we ordered a panda. "good luck" was the response when she saw the buggy and intimated it would never fit. She also used the words "up sell" constantly without giving any insight into what we were getting in the up sell, just that we had to have it in order to get xxx. I work in tech sales and I would never ever tell a client "oh in order to get xxx you need to buy an upsell" invest in a consultative sales team. If the staff had of said something like "we can't offer xxx on the base package unfortunately, but we can upgrade you for £xx and you will be able to get what you want plus all these other benefits" the experience would have been far better.
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Relevant Reviews on Alamo in Italy
Yehudi Back
-
-
-
-
View more >Larry Bryan
-
-
-
-
View more >Ksenia
-
-
-
-
View more >Aditya Garg
-
-
-
-
View more >R.OBrien
-
-
-
-
View more >