The staff were patient. I added roadside assistance plus, but the deposit was still $200. The insurance for this model is excellent; the basic coverage has zero deductible and is handled by the rental company. Additional coverage can be added as needed.

Overall, I was quite satisfied with the service. Although the car provided was not the one I had reserved, it suited our travel needs perfectly. The interior space was quite large, comfortably accommodating four people, and we had a lot of luggage. The third row seats were ideal for small bags and backpacks. The staff were very warm during the pickup process and did not try to upsell any additional products.

Not too fussy

Very satisfied

Simple and quick