I missed the cancellation window by a few minutes on the QEEQ order, so I couldn't get a refund. I ended up renting directly from the car rental company, and it went smoothly.

Picking up the car at San Francisco Airport was very convenient. We initially booked a Ford Transit, but Budget staff informed us that the rear seats couldn't be folded down to store luggage. So we switched to a seven-seater where one seatback can be folded down, and there was just enough space for our luggage. They mentioned that QEEQ provided a discount so there was no extra charge.

The staff at the airport counter was very friendly and patiently answered questions.

They promoted insurance and child seats when I didn't understand them. I wasn't even provided with a child seat, yet the staff claimed I used one when I returned the car. This is clearly fraudulent.

Convenient and good attitude