Overcharging

Although I informed them I had my own sunpass for the tolls and this was confirmed as ok, they failed to mention that the E-Toll they now use is linked to the car and not a box affixed to window. On return home $30+ taken in toll charges which are duplicate to my sunpass charges. Budget are dealing with this and are refunding after sending proof of the payments I had made

Would be better if I could amend the booking to another car at anytime, sometimes see different car at lower price. Only was to go for this better offer is to rebook completely and cancel the original, on other car rental sites you can just amend and chose the new offer and the difference in price is automatically given

The car provided was good and spacious.

The QEEQ platform was excellent and provided good support.

ドライブシャフトの故障がありました。 車両を交換してもらう際、レンタカー会社がホテルまで車を取りに来て、わたしはUberで飛行場まで移動しました。 飛行場のレンタカーカウンターで、車両返却の記録が無いと言われて3時間、代替車を受け取れませんでした。また、Budgetの様々なカウンターをたらい回しにされ、カスタマーサポートにも電話して、時間を使い、とても嫌な時間を過ごしました。

リーズナブルな価格でフルに保険に入れて安心してレンタカーを使えたこと感謝しています。

the car gearbox was very noisy going through autogear change made driving a poor experience,please inform them as not really serviced properly or inspected .

no issues just the car was not a great experience whilst travelling in it.