Budget Adelaide Marion Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Jodie Vaughan

Australia

Reviewed: Fri, Sep 20, 2019

About Budget: 6.0 /10

Quite rigid, not very flexible.

Budget

Adelaide

Australia

1 days rental

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Lorraine Lewis

Australia

1 days rental

Budget

Sydney International Airport(SYD)

Sydney

Australia

Reviewed: Fri, Feb 1, 2019

“Sydney - Hunter Valley”

About Budget: 8.0 /10

The initial car of the same category wasn't satisfactory, but the negotiation went smoothly, and they provided many options.

Max Adam

Australia

1 days rental

Reviewed: Wed, Oct 15, 2014

About Budget: 10.0 /10

Returning the car in Hobart was a bit troublesome and took some time, but overall, I was very satisfied. Returning the car in Adelaide was very convenient, and they didn't take much time to inspect. Handing the keys to the front desk was enough.

About QEEQ: 10.0 /10

M.Gunarso

Australia

2 day rental

Medium SUV | Toyota Highlander or similar

Budget

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sun, Jun 25, 2023

“Went smoothly”

About Budget: 9.0 /10

Went smoothly but there was a bit of a queue. Not unexpected for an airport location but perhaps could have done with more staff on duty.

About QEEQ: 10.0 /10

Australia

1 days rental

Full Size Van | KIA Carnival or similar

Reviewed: Thu, Sep 12, 2019

“Overall experience was terrible due to overcharging and non-response by Budget”

About Budget: 2.0 /10

Budget charged me refueling even though I opted for pre-paid fuel which required no refueling when returning car. I wrote in to Budget, case no: KMM2060088V18784L0KM to enquire and was informed that the extra amount of about AUD$300 was due to refueling charge. I then explained that I was not required to fill up and provided the rental document and rental brochure as evidence. Budget did not reply and further requests for clarification were not responded to as well.