The staff's attitude was okay, just routine work. We have rented cars in many countries, and since each country has different rules for handling traffic incidents and fuel levels upon return, it would be helpful to get some explanations when renting.
I had Toyota corolla and would be nice if my car would been have a cargo cover as well, just while leaving my luggage to the car it's gives extra security while leave your luggage inside the car.
Other than that car was good and everything was great.
I expected to have a Mitsubishi SUV but had a Halden's. The car boot was cleaned but still had sand stains here and there. The car paint was peeled off around the car boot. The car conditions were alright otherwise.
“I confirmed that I could travel across Kangaroo Island when I booked, but I was told in Adelaide tha”
About Budget:10.0/10
I was worried about using the drop box to return the key in case of any unclear issues leading to charges, especially because I had a flight to catch. However, I saw many foreigners just drop the key and leave without any issues. Everyone was very honest. We also put the key in the drop box without any trouble. However, fueling up at the rental company is much more expensive than outside, so be aware of that.
“Car was all right. It wasn't a Hyundai as advertised, but the Toyota Corolla wasnt bad.”
About Budget:6.7/10
Waited for almost 30 mins to get the car as the car wasn't ready at the time of pick up, but also because they went ahead and served the customers after me, which I find was unfair. The customers who came after me already got their cars and they just made me wait.
Budget staff mixed up my identity with another. When I returned the car they told me, and spent more than 30mins to fixed it. The staff English accent. I heard flight number but she want to say “Phone Number”
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