There was a very long wait to get the car. It wasn't the car I reserved. There were a lot of hidden fees. I had to pay a 250 deposit and 100 dollars for a toll package from ACE. I asked if I brought the car back earlier if I would get refunded they said no refunds. I wasn't the only person that was there that was unhappy. There were 4 others there that were unhappy. WOULD NOT RECOMMEND ACE to an ENEMY. Worst rental car service ever.
The counter service was awful. Took forever at pickup and then at drop off I didn’t think anyone was ever going to come out and check me out. I had to walk inside twice, we missed a shuttle.
“Bad experience, i paid more that i supouse to and i paid for other insurance”
About ACE:4.7/10
The car that i had chosen for the number of passangers was not avalible and they did not have another car for 6 passangers i had to go in a 5 passanger car
Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). Overall was OK at best, but I hate getting overcharged last minute.
“Too expensive, wasn’t worth renting through the company, poor reservation process.”
About ACE:8.3/10
Didn’t have the car class I reserved when arrived and charged me for a larger size. Then had to spend several days of my vacation trying to rectify it. They also didn’t have my reservation in their system when I arrived.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
It was bad overall. Booking was great.
Relevant Reviews on ACE Orlando Int l Airport
R.Glidden
-
-
-
-
View more >P.Abreu
-
-
-
-
View more >-
-
-
-
View more >LINDA
-
-
-
-
View more >-
-
-
-
View more >