I had lost days on my trip, had to cover additional hotel costs.
lost a meeting which i had to reschedule for September.
lost days on my bookings that i paid for.
How was i to drive in the rain with no windshield wipers. Was emailed a credit and no credit passed
About QEEQ:10.0/10
On your booking the amount given i was charged a little more, this could have been due to exchange rate at the time.
Was quoted around R26000 and billed R28000 when collected the vehicle was charged an additional R10000.
The staff at Budget persistently tried to persuade me to upgrade to an SUV for an additional $50 per day. After some insistence, they offered a cheaper upgrade for an extra $15 per day. I'm not sure if it was due to the reserved model being unavailable, forcing an upgrade. Being inexperienced, I took the upgrade, but later realized there wasn't much difference—it was still a hatchback. This was my first time renting from Budget, and I wasn't very satisfied.
The car pickup process took up to two hours. We arrived at the pickup point 15 minutes earlier than our scheduled time, but had to wait in line and only got the car two hours later. When returning the car, the agreed return point was actually closed two years ago. Can you believe it? Yet, it's the truth.
Car was not there when we arrived. Offered two cars or a bus of 12. We decline the Offered and had to wait almost two hours while they asked Avis and found one. For this car I paid extra and called in advance to get it.
About QEEQ:10.0/10
Everything was okay.Some
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