The service was excellent, very fast, and the car was very new.

Everything else was fine, but finding the pick-up and drop-off locations was very frustrating. Also, the store's contact number is a general customer service line that is difficult to reach a real person and not directly the store, making it very inconvenient to get in touch.

The car rental guy was very nice and even gave me a lighter as a gift.

The service attitude was quite good. I realized a few hours after driving away that I might have left my passport and driver's license at the rental company's counter. When I went back, the staff had kept them safe for me, for which I was very grateful. The queue time for picking up the car was a bit long, around twenty minutes. At pickup, the staff found a small paint chip on the car's front. I didn't recall any scrapes, but I hadn't noticed it during pickup. Fortunately, I had full insurance. After internal coordination, they didn't charge me anything, which seemed a bit inexplicable.

Good service and well-maintained car. Initially, there was no staff at the airport counter, but we eventually found them outside.