Overall satisfactory, had to queue at New York airport for the staff to bring each car over, which took some time. The car was very new, only a few thousand kilometers, easy to drive, and returning the car was convenient. Overall a good experience.
Avoid Hertz. The specified Volkswagen model was not available, even after walking around the entire parking lot twice. The real issue came afterward. The so-called roadside assistance was practically non-existent. I called twice at 11:00 AM Eastern Time and nobody answered for over half an hour. It wasn't until 2:00 PM that someone finally picked up. I drove the faulty car to two nearby Hertz locations for a replacement, but no cars were available. They only had lower-tier models available from other locations. To get a similar model, I was told to drive back 300 km to New York Airport. When returning the car, I was charged 1000 RMB for fuel because the tank was only a quarter full.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz NEW YORK-JFK AP
Julie Richard
-
-
-
-
View more >Maggie Barnard
-
-
-
-
View more >Joanna Shakespeare
-
-
-
-
View more >Antony Delia
-
-
-
-
View more >Louise Rosalind
-
-
-
-
View more >