Excellent service attitude and clear communication. Everything about insurance coverage was explained. Also, they upgraded us to an SUV with snow tires for free. Couldn't be better!

They didn't have the car I reserved and gave me a 7-seat Chrysler, which significantly increased my fuel costs.

They gave me a much cheaper car than I booked... and claimed the car had snow tires to cover the price difference... However, every car actually has snow tires... No need to pay extra for them... And there's no snow tire charge on the invoice.

The waiting time for picking up the car depends on the number of people in line. There's only one counter, so if there are many people, you just have to wait.

Lovely Filipina served me on pick up - we spent a while sharing some trip tips for her upcoming visit to Spain. I trusted Dollar once and, because of that, I chose them again this time - could not have done a better choice! Great car in perfect condition, great service and price - what else can you ask for? Thanks, Dollar, for allowing me to arrive to the award ceremony I was invited for thanks to my last short film, "Kenny Rei and the Spicy Ladies", as a proper star!

That lovely feature of you called Price Drop Protection worked to perfection (once again) and helped me save £35 before I even stepped on my airplane to go to Calgary. Great customer service (as usual) when I had some doubts about the deposit. I will be trusting Easyrentcars.com again in the future, for sure!