Ok, but the car wasn’t in as greater shaper as I had hoped
United States
Reviewed: Tue, Jul 2, 2024
About Hertz:9.0/10
No the car didn’t exceed my expectations. Noisy, possibly in the drive train. Rear door sticky to open. I did contact Hertz via the messenger platform (which there response on that was excellent) Only problem their response was “Thank you for that! I have sent a request for our Emergency Roadside Service team to reach out to you directly. My sincere apologies for this inconvenience! -Sam” we didn’t receive a call…. Also, the hire got extended, we will return it this Friday 5th July as agreed. No need to bother getting Roadside assistance onto it now, we’ll put up with it
Overall, it's okay, but the price is a bit high. The car initially had a strong smell, so I switched to a Nissan, but it still had a slight odor. The car was quite new, so overall it was acceptable.
We were a little confused at pick up as we came to the airport by private car. We found the pick up point but thought we were at the wrong place as it said it was for gold members dropping off. As there was a queue we couldn’t ask a staff member and a person in the queue told us we were at the wrong place. Some clearer signage would have helped us
About QEEQ:10.0/10
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Ok, but the car wasn’t in as greater shaper as I had hoped
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