Clear process, no insurance upselling, just simple inquiry for feedback.

It would be great to have Chinese customer service.

I booked a compact car, specified 4 doors. At the store, they said they only have 2-door ones. Had no choice but to pay an extra amount daily for a mid-size car, and I couldn't choose, only got an old model Jetta. The insurance was supposedly included at the time of booking. The clerk told me it only covers when others hit you, but not when you hit others.

Great car for a reasonable price. Counter staff was very friendly and a pleasure to deal with.

I love the EasyRentCars app!!!

Me dieron un ford fusión en vez de un chevrolet impala