This Chicago location is run jointly with Avis. Firstly, there are no clear signs indicating that members should go to the second floor while non-members stay on the first floor, so I wasted an hour in line. The funniest part is that I then waited another hour and a half on the first floor because all the cars were rented out and they were waiting for returns. I landed at 2 PM and didn't get the car until almost 5 PM.

It's okay.

The location is very difficult to find. The app shows the location as Hilton Hotel, but you have to go into the Hilton Hotel and ask the staff to find it. The funny thing is that there are various car rental companies lined up right across the Hilton Hotel's main entrance. The actual store is located on Mason Street, which is essentially the back door of the Hilton Hotel's garage.

Excellent staff very helpful and knowledgable car was great.

Booking was quick and easy

Overall very good. However, on day three I ckecked the oil and found it 2 quarts down - on a car that had only done 13000 miles. Obviously the oil level hadn't been checked by Budget before renting it this time. Personnelat Budget office i n Bend were very god

I was very satisfied with easyrentcars procedures.