They pushed for insurance and were unhappy when I declined. The car they gave us had a flat tire, but we checked and found it. Eventually, they replaced it with another car. The return location was okay.

There were only one or two people ahead of me and everything was well-organized.

Fui muito bem atendido, conseguindo inclusive um carro de categoria superior.

Com o QeeQ consegui preço melhor que em utras plataformas que pesquisei.

Tradicional locadora de veículos, prestando serviços de alta qualidade.

Melhor preço e correto funcionamento do app.

The staff of hertz hard sells the insurance and car upgrade. I rented some cars in other companies such as dollars and budget. Their staff would also like to sell the insurance but not like hertz. The other companies sold it softly. I would never feel hard feeling. Regarding the prepaid fuel, i was cheated. I asked about whether the unused fuel would refund to me. The staff said yes twice. But i found that on the website there is no refund on the prepaid fuel. After that i found the customer service team of hertz. They helped me to solve it. I don't think the staff of hertz confusing of refund and refuel. I think he would like to cheat on me. Lastly, i booked RAV 4 or similar. Hertz gave me the Kia Sorento. I am not sure whether same grade or not. But it was quite gas consuming. It can run 7km per litre of gas. It consumed more gas than i expect. i expect it can run 10km per litre like santafe hyundai.

Good service, everything is good. The cs is helpful and nice. However, i hoped easyrentcar can help to set up a make sense and fair maximum cap of late return.