Overall satisfied, but they may not clearly explain the extra insurance you buy. Also, they did not mention that no refund will be given for unused fuel if you purchase the fuel waiver. Friends who rent from them again, if you already bought insurance on QEEQ, clearly inform the rental company not to buy any insurance and decide on the fuel waiver service based on your needs.
Only one member of staff on during a busy time led to long queueing time and then when arrived, had run out of the vehicle type I'd paid for. Had the option of an electric car or a minivan.
Car experience was very poor as mentioned car booked was not available
When questioned why ? As had pre booked 3 months in advance I was told nothing they could do ?
Did not care at tall attitude
Car provided was filthy inside & out
Tyre pressure warning light was on
Had to stop and re inflated tyres
Wash front & back windows to actually see out !
Will not use Budget again
Dreadful service
As regras sobre os seguros não são claras o suficiente.
About QEEQ:10.0/10
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