New York JFK Airport to Jersey City, NJ

I clearly told them no additional insurance was needed because I am familiar with the route, only requested Epass, yet they still added $115 insurance. It seems they are deceiving Chinese customers!

Poor attitude, forced additional insurance which cost over 50 extra dollars.

Great service, very professional

Our flight was delayed by 2 hours, so we called QEEQ to request holding our reservation. We quickly received confirmation that it was held. Thank you! It was very convenient to reach the car rental company from the airport terminal by following the instructions to take the shuttle train. The rental office is right at the ground floor where the train stops. The car was pretty new and had just been washed when we picked it up, which was very considerate. The Ford SUV was easy to drive and in excellent condition. The trunk had enough space for three large suitcases. Returning the car was very easy; we simply handed it over at the parking lot, where a staff member inspected it and gave us a receipt. The only downside was that the wait to pick up the car was nearly one hour long.

I booked four days on the QEEQAPP and paid in full. Since I arrived three hours early, I had to add one more day, which incurred additional costs at the store. It wasn't worth it! The daily rate for renting five days is cheaper than four. Since I paid in two separate transactions, I missed out on the discount. So, for future rentals, I'll be more precise with my rental duration.