We almost paid double the price. They added extra insurance and refueling services that we didn't need. Luckily, we checked the bill before going through security and noticed the amount was far off from our reservation. Since RentACar website had no consultation option, we went to the counter and explained the situation. The staff was helpful and canceled the extra charges. We were fortunate! The counter service advised us to always check our contract before taking the car. We couldn't relax for a moment; if we had noticed this back in our country, it would have been impossible to resolve.
Picked up the car at Orlando airport. When I arrived, Alamo's parking lot had almost no compact size cars left as I reserved, and the clerk kept pushing me to choose a higher category. I ended up with a Chevy Sonic LTZ, which is similar to the Chevrolet Aveo in my country, with a 1.4 T engine. Overall, I was quite satisfied with this small car; its performance was good, and it responded well when accelerating or changing lanes. In fact, its driving performance was better than the Cruze I rented later. However, the car is still a compact size, which feels a bit small in the U.S., unlike driving a larger car which gives more confidence. I recommend renting at least a standard or mid-size car.
“Excellent from start to finish, highly recommend”
About Alamo:10.0/10
Wouldn't hesitate to return to Alamo for my next trip, very easy throughout collection and drop-off and staff were pleasant as well.
We all appreciated the speed at which we had our car considering we had been travelling for 15 hours and to have zero hassle was great.
The online check-in option was a fantastic time saving option.
About QEEQ:10.0/10
Prices were very competitive and the deal I received I was very happy with. The website was really easy to use and the insurance options given (and taken) with AXA were great as well.
Wouldn't hesitate to return to this company for my next car rental.
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