Problem free rental experience

Very satisfied!

The staff at AVIS were attentive and friendly, with excellent service.

The staff at the rental point did not speak Chinese when I picked up the car. After a brief English introduction, they asked me to sign. However, when I returned the car, a staff member who spoke Chinese was quite helpful.

Didn't manage the car I selected. Got a Honda city instead. Moderate maintenance for the car. The wheel toe alignment seems like drifted a little bit. You can feel it when drive on straight and flat road. Is quite dangerous if drive too fast during cornering. I think the car I got is too heavily used, because phuket have alot bump and uphill/downhill sharp corner especially going to patong area. Suggest the rental company do more often on car maintenance. Overall is still ok.

Yes. I got better offer through the auto rebooking. Thanks easy rent.

Like: The counter for pick up and drop off is just at the airport itself. Though had to walk to the other terminal where we alighted, but thankful didnt need to travel out of airport in the traffic jam to retrieve the car.
Dislike: Communication was a slight issue as we couldnt speak in thai, but we still manage to get what we wanted.