Too slow. Additionally, I didn't notice any scratches when picking up the car, which became an issue when returning it. Also, Mainland China car insurance is not accepted. I suggest everyone thoroughly inspect the vehicle during pickup as they can be quite difficult.

Returning the car was exceptionally quick.

I believe the rental car company engaged in serious deceit. I had already paid the full amount on the platform because I was worried about being cheated. When picking up the car, I explained to the employee that I didn't want to add any extras since I'd paid in full. Now I received a charge for upgrading the car and a bunch of other fees. I only rented the car for 2 days, but the company charged me much more than my two-day rental should cost. I can't accept this. I hope the platform helps me resolve this issue. Unacceptable! The platform didn't make enough effort to help me appeal!

I bought full insurance on QEEQ, so I had to be extra careful not to buy it again at the office, which was exhausting. My poor English made it difficult, and I had to message QEEQ to confirm everything each time. The staff didn't have the patience for that. It might be less tiring to buy insurance at the office. I haven’t compared the prices, but you often end up spending extra money on trips. It’s hard to avoid.

They intentionally claimed that my credit cards couldn't be used. After telling me multiple times that none of my credit cards were usable, they suddenly said it was okay but increased the booking price from over $600 to over $4000. When questioned, the staff member disappeared, and after repeated negotiations, another person finally voided the transaction, but still raised the price by over $100 without any explanation. They didn't even bother to look at the printed booking order. Very bad service! The large transactions on multiple credit cards led my bank to suspect fraud, causing significant inconvenience. This car rental company has no integrity!