They initially tried to force us to buy insurance, threatening not to give us the car if we refused. After contacting customer service at the rental company, they assured us there would be no additional charges. However, when processing the order, we were still forced to change the car model and pay an additional 120 euros. They also did not provide a paper copy during the confirmation, and the confirmation page did not include the fees, so we signed without realizing the additional charges.
Efficient service. Didn't provide the car that was requested, i dont think a peugeot 308 sw is similar a bmw 2series but the car drove well, was comfortable and modern. Returning the car was quick and straightforward.
About QEEQ:10.0/10
Very easy to book through the platform and great price. I would use easyrentcars again without a doubt
“All good apart from the very poor state of the car exterior”
About Budget:7.0/10
Car was in very poor condition. Have never had a car with so many scratches and dents. The exterior was absolutely filthy.
The wait time at counter for pick up was painfully long.
About QEEQ:10.0/10
Excellent
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