Arrived 40 minutes early. Normally, after completing the formalities at Terminal 1, I would rush to the parking lot at Terminal 2. There was no car available. Numerous phone calls were made back and forth, and it took 54 minutes past the scheduled pick-up time to get the car. It really messed up my plans. Returning the car in advance went smoothly.

The counter staff upgraded my car without my consent, doubling the rental cost. Extremely frustrating.

The supplier forced me to change the car model, claiming they didn't have the one I originally booked. Despite expressing my dissatisfaction, they still forced the change as I urgently needed a car. Additionally, although I had already paid for various insurances online, the foreign store ignored them and charged me again. Their attitude was extremely bad.

Very convenient

We prepaid for the full amount, but due to a flight delay of over two hours, the rental company gave our reserved car to someone else. We had to wait at the airport for more than an hour, and the car they eventually provided was very dirty, with bird droppings on it.