Europcar is a large company. On the day of pickup, there were quite a few people in line, but I got the car after waiting for about ten minutes.

Terrible car rental company. Because my flight was delayed and I couldn't make it on time to pick up the car, they simply didn't provide any vehicle and didn't care. They also refused to refund the deposit and had a horrible attitude.

The company is good, highly recommend.

Very unsatisfied. It's been four months since my car rental, and they still haven't addressed the issue of overcharging. The car didn't have a navigation system, but they still charged me for it. They also claimed there was a scratch on the front bumper when I returned the car and said they needed to assess the damage and charge me. Four months have passed, and there's still no conclusion. The overcharged fee has not been resolved either.

Almost new car with only 3.000 km. No problems at all.