非常に綺麗で良い車でした。

Overall, the car rental experience was pretty good.

Various scams. An Indian guy said I had to buy the insurance and refused to listen when I said no. He even refused to take a call from our Chinese coordinator! Eventually, he left the counter and hid. A woman came over to tell us our car was too small and suggested we upgrade to a bigger one. I said no, we need to resolve this issue. She replied, if you want to resolve it, find the guy from before because it's not my problem!

Terrible attitude

Because I picked up the car on a Saturday, the reserved model was unavailable. However, they provided a car of the same class, although it was an older vehicle.

Zero problems. Nice car and very clean. Pick-up and drop off were fast.

Seems like I got a good deal on the booking platform.