I did not receive a car. The shuttle bus never came to the airport. So because we waited so long I took my children to the hotel in a taxi. I tried to pick up a car but the following day i was told I could not unless I paid a full rental cost and that I had lost my original payment. I contacted your main office to see if this could change they told me the same. So I contacted my credit card company to pursue a refund as service was not provided!
Your poor service meant that for the first 2 weeks of a 3 week holiday I was without a car!
“Horrible service by Easirent car Service while bookiing is way easier and smooth .”
About Easirent:6.7/10
staff didnt provide similar cars even though it was mentioned in portal while booking and asked for extra charges.
Had to wait for 30 minutes while picking up car and people were shouting at the time of pick up car .
Car was dirty inside and out .
there was a TPMS error in the car which made me freak out through out the trip .
“Horrible customer service. Will never rent from again”
About Easirent:6.0/10
Car was fairly newer. No issues with car itself. But the customer service at the location was horrid. We weren't the only ones who had issues. One family left and rented elsewhere. Horrible customer service, will never use this company again
Car was a disaster. Dirty, smelly, scrapped up, Poor maintenance, 2 tires needed 5-10lbs air each day. Counter staff unorganized, car turn around took almost 1 hr, and waited at airport for 1 hr to be picked up. Seats and interior so dirty we cleaned in ourselves and purchased blankets to sit on. Tank was near zero.
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Customer Service
Easirent dificil, no respeta el seguro contra terceros ya incluido en la reserva.
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