I rented a SUBURBAN but got a GMC, both large American SUVs. The cars were new and fully equipped. Unfortunately, no one was there to show me the features when I picked up the car, so I had to figure everything out myself. Some functions might remain unclear. The return staff were not very friendly or proactive.
Like: Customer Service reps Janet and Tom were kind, helpful and fantastic. The car I reserved was not yet cleaned out, but they upgraded me for no additional charge. Dislike: n/a
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