Overcharging problem: I originally booked an X3, but was told there were no cars available at pick-up. They gave me a 5-series instead and the Hertz staff clearly told me it was cheaper than the X3. However, I was charged an extra 646 Swiss francs.
Great service attitude. They provided a slightly larger car than what I originally booked. The car was new, with only 1500 miles, and was in excellent condition, equipped with GPS. It was a satisfying car rental experience.
About QEEQ:8.0/10
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