The service was professional. Although they introduced additional insurance, they proceeded with other formalities without any unpleasantness after I declined. The vehicle was relatively new and in good condition.
The car was fine, but picking it up was an absolute nightmare. I had no idea a rental car company could be this bad. When we arrived, there were maybe 15-20 people in line in front us. From the time that we arrived, to when we actually drove off the lot was literally two and a half hours. The young woman we dealt with at the counter was very nice, but the whole place was grossly understaffed, and her co-worker was strolling around like he was at the beach. Truly a dreadful experience.
About QEEQ:10.0/10
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