The staff attitude was impatient, rushing us constantly and not giving enough time to review the contract carefully.
Overall, Budget car rental is decent, but some employees intentionally deceive customers into renting more expensive cars to generate higher fees. Chinese customers should take their time to carefully read the contract, and work on improving their listening and reading skills to avoid being scammed by such unscrupulous individuals!
The clerk initially refused to provide a vehicle to a customer without a passport. After half an hour of negotiation, I was able to pick up the car.
I had rented from the same branch at the end of August 2018 and did not encounter this issue.
The attitude was just so-so. There were too many people and not enough cars, so we had to wait.
About QEEQ:10.0/10
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