It took 2+ hours for us to get to a counter to get the car and this was after spending $18 extra.
M.Grainger
Spain
Reviewed: Tue, Jul 9, 2019
About OK Mobility:4.7/10
It was the worst rental car experience ever. We waited more than two hours to get to the counter and this was after we paid an extra $18 euro to get moved higher in the line. Everyone was annoyed, upset and it was awful.
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Customer Service
It took 2+ hours for us to get to a counter to get the car and this was after spending $18 extra.