The staff at Dollar was very patient. When he learned I was planning to go to the outlet mall in San Francisco over the next two days, he recommended that I purchase a road fee add-on service, which included a $16 per day toll fee. This saved me the trouble of late or missed toll payments. Many bridges in San Francisco require tolls, and if you don't pay upfront, you need to settle it online later, which can be easily overlooked and results in fines. This is less convenient compared to Europe. I originally booked a small Nissan car, but at pickup, they gave me a mid-size Nissan, similar in size to a Nissan Teana, and it was a brand-new, fuel-efficient car. I was very impressed with Dollar! Highly recommended!
The online booking price was 248 USD, but the actual payment was 521.96 USD, such a large difference feels like a trap. The GPS fee was 119.92 USD, and there were other insurance charges. Due to poor language skills, I couldn't understand why. Could it be that the original reservation didn't include any insurance? At the counter, they even mentioned the total rental cost would be over 600 USD. It seemed suspicious so I refused. Please provide honest service and explain everything upfront, especially for people who aren't proficient in English.
Arrived at San Francisco Airport at 11 AM and had to wait in line for 2 hours before getting the car. There were about 50 people ahead of me.
About QEEQ:10.0/10
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